Shipping is managed directly by each seller. Buyers should review shipping details on the product page before placing an order.

General Guidelines

  • Domestic orders are typically delivered in 5–7 business days after dispatch.
  • International orders may take 15–30 business days, subject to customs delays.
  • Sellers are responsible for providing tracking details where applicable.

Customs & Duties

For international orders, buyers are responsible for any applicable customs fees, taxes, or import duties.

Address Accuracy

Buyers must provide complete and accurate shipping details. Costs due to incorrect addresses will be borne by the buyer.

Lost or Damaged Packages

In case of loss or damage during shipping, buyers should contact the seller first. If unresolved, contact Punakala support.

Contact Us

Email: support@punakala.com

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